What Is The Difference Between BPO And A Call Center

call center

If you are considering outsourcing some of your business functions, you may already be familiar with the concept of a call center. You may or may not have heard the phrase “business process outsourcing,” too. While these terms are sometimes used interchangeably, they are not synonyms.  It’s important to understand what each of these terms […]

Pros and Cons of Outsourcing Your Construction Estimating

outsourced construction estimator on-site

Outsourcing your construction estimating may seem like a new concept, but it has been around for years. Many businesses are not certain about outsourcing work because they feel they can do it better and cheaper themselves but is that really the case? Outsourcing offers many benefits that you may not have considered before. Read on […]

Seven Reasons You’ll Love Outsourcing Your Back Office Support

back office support

If you currently manage your back office functions in-house, you may wonder if there is a more effective plan. Perhaps you are already noticing that you could better spend your time and resources in other areas. Fortunately, there is an alternative. The following benefits are reasons you may consider outsourcing your back-office support. It’s essential […]

Patrick Freking
Connect with Patrick

Patrick Freking

Owner

Pat has built a long and varied career across multiple areas. He graduated with a BS in Finance from Arizona State University and got his start in the business world as a healthcare consultant for some of the largest hospitals in the world, including St. Luke’s Episcopal in Houston, TX and Brigham and Women’s Hospital in Boston, MA.

Pat then ventured into the banking industry, gaining vast knowledge of all facets of commercial and retail lending. Following this, Pat built on his depth of sales skills and worked as an enterprise representative, selling Oracle applications and software implementations to Fortune 500 companies, as well as he had the opportunity to represent an accounting firm focused on the implementation of Sarbanes Oxley regulations.

In 2004, Pat started his own real estate development and management company. Over the years he developed and managed multiple commercial properties throughout Arizona and Texas. It was then that Pat sought out the resources of third party outsourcers for many support functions of his business and grew to understand how important these operations were to the success of his own company.

Pat believes the key to his success has been choosing to build his businesses with strong partners. “The one thing I am certain of is that businesses are only as solid as the teams that build them. You have to trust and genuinely believe in the people you put in front of your customers. It’s my commitment that Peak’s partnership with your business will be one you can depend on”.