Our Business Process Outsourcing (BPO) Company
Will Take Your Business To New Heights
Your company’s journey begins here.
We equip you with outsourcing solutions distinctly
designed for your business and your customers’ needs.
- Dedicated Agents
- Customer Success Manager
- Unique Outsourcing Approach
- No Binding Contracts. Cancel Anytime w/ 30 Day Notice
How We Help Our Clients
Your customer support rep is dedicated to you, and can handle as many
calls/inquiries as possible every day throughout the month.
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Live Chat
Enable round the clock chat support and ensure exceptional CSAT scores for your business. -
Onboarding and acquisition help
Your assistant can answer critical questions and guide customers before and during onboarding process. -
Acquire more leads
Live agents enable you to acquire a greater number of leads at contact points.
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Comprehensive support
Dedicated employees hired to support your company. -
Order processing and refunds
Your assistant can answer critica questions and guide customers before and during onboarding process. -
Deliver quotes and estimates
Live agents enable you to acquire a greater number of leads at contact points.
Save Time & Money
by Outsourcing
Peak enables clients to outsource entire customer
experience operations, develop training and
measurernent system, and increase/decrease team
size whenever needed.
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Outsourced Ecommerce Support
The continued rise of eCommerce in the past decade marks an ever-changing customer experience. The selection of the products from around the world is easily available at fingertips of anyone with a credit card, an internet connection, and a shipping address, – any time of the day or night.
The decision to outsource eCommerce customer support with PEAK Outsourcing may be scary, but it will quickly prove to be the best one you’ll ever make. After all, nobody on this planet has more than 24 hours per day.
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Back Office Support
From data entry to admin work, to payroll management and more, there are likely several routine back office tasks that are draining your energy and resources, when you could be focusing on your core responsibilities instead.
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Lead Generation Outsource
Without a doubt, lead generation is one of the most important aspects of any marketing strategy. However, it is easier said than done, – there is no one-size-fits-all formula for success, and the process quickly becomes challenging and time-consuming.
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Construction Estimation Services
Are your highly paid estimators spending countless hours doing take offs? Our clients hire our people as “Junior Estimators” to do all that work and allow their “Senior Estimators” to do what they do; Estimate.
Peak Includes
A unique outsourcing approach that sets us apart from other companies. We are owned and operated by Americans who live in the Philippines
We are not bigger, we are simply better. We give you the power to navigate your journey by providing you with the precise services that your business needs.
Excellent customer service is critical to the success of your business, we help businesses that are too busy to stay on top of every communication channel.
Save time and money by outsourcing. We have all your outsourcing needs all set, from scouting, to honing a global talent pool that aids your business in climbing to the pinnacle.
We are an extension of your business, not the creators of your vision. We won’t dictate the rules, we will follow them.
Our Values
Agility
Be flexible.
Be change-ready.
Stax current.
Ingenuity
Be inventive.
Have fun.
Make a difference.
Courage
Embrace diversity.
Take on challenges.
Co beyond expectations.
Trust
Be responsible.
Stay connected.
Continue to inspire.
Passion
Be inventive.
Have fun.
Make a difference.
Get Started is Easy
Add Requirements and Sign Up
Use our sign up tool to submit your job
description/requirements
quickly and easily.
Meet Your Customer Success Manager
Meet your Customer Success Manager
(CSM) and start delegating your first
tasks.
Start Working with Peak
We find the right person, equipped with
your desired experience and Skills to help
grow your business.
