A BPO company rep sitting using laptop at a high point

Our Business Process Outsourcing (BPO) Company

Will Take Your Business To New Heights

Your company’s journey begins here.
We equip you with outsourcing solutions distinctly
designed for your business and your customers’ needs.

How We Help Our Clients

Your customer support rep is dedicated to you, and can handle as many
calls/inquiries as possible every day throughout the month.

Save Time & Money
by Outsourcing

Peak enables clients to outsource entire customer

experience operations, develop training and

measurernent system, and increase/decrease team

size whenever needed.

Peak Includes

A unique outsourcing approach that sets us apart from other companies. We are owned and operated by Americans who live in the Philippines

Peak enables clients to outsource entire customer

experience operations, develop training and

measurernent system, and increase/decrease team

size whenever needed.

We are not bigger, we are simply better. We give you the power to navigate your journey by providing you with the precise services that your business needs.

Excellent customer service is critical to the success of your business, we help businesses that are too busy to stay on top of every communication channel.

Save time and money by outsourcing. We have all your outsourcing needs all set, from scouting, to honing a global talent pool that aids your business in climbing to the pinnacle.

We are an extension of your business, not the creators of your vision. We won’t dictate the rules, we will follow them.

Our Values


Be flexible.
Be change-ready.
Stax current.


Be inventive.
Have fun.
Make a difference.


Embrace diversity.
Take on challenges.
Co beyond expectations.


Be responsible.
Stay connected.
Continue to inspire.


Be inventive.
Have fun.
Make a difference.

Get Started is Easy

Add Requirements and Sign Up

Use our sign up tool to submit your job
quickly and easily.

Meet Your Customer Success Manager

Meet your Customer Success Manager
(CSM) and start delegating your first

Start Working with Peak

We find the right person, equipped with
your desired experience and Skills to help
grow your business.

Get a Quote

Patrick Freking
Connect with Patrick

Patrick Freking


Pat has built a long and varied career across multiple areas. He graduated with a BS in Finance from Arizona State University and got his start in the business world as a healthcare consultant for some of the largest hospitals in the world, including St. Luke’s Episcopal in Houston, TX and Brigham and Women’s Hospital in Boston, MA.

Pat then ventured into the banking industry, gaining vast knowledge of all facets of commercial and retail lending. Following this, Pat built on his depth of sales skills and worked as an enterprise representative, selling Oracle applications and software implementations to Fortune 500 companies, as well as he had the opportunity to represent an accounting firm focused on the implementation of Sarbanes Oxley regulations.

In 2004, Pat started his own real estate development and management company. Over the years he developed and managed multiple commercial properties throughout Arizona and Texas. It was then that Pat sought out the resources of third party outsourcers for many support functions of his business and grew to understand how important these operations were to the success of his own company.

Pat believes the key to his success has been choosing to build his businesses with strong partners. “The one thing I am certain of is that businesses are only as solid as the teams that build them. You have to trust and genuinely believe in the people you put in front of your customers. It’s my commitment that Peak’s partnership with your business will be one you can depend on”.