Chat Support Associate

Responsibilities

Responsible for multiple simultaneous live chats with customers to assist them with inquiries and later on convince them to provide their contact details.

Requirements

  • Candidate must possess at least a Vocational Diploma/Short Course Certificate, any field
  • Required Language(s): English and/or Spanish
  • Applicants must be willing to work in Makati City.
  • Fresh Graduates/Entry level applicants are encouraged to apply
  • Must be willing to work on a Shifting Schedule
  • Must be willing to work on Weekends and Holidays

Skills

  • Typing Skills, minimum of 35 WPM with less than 5 errors
  • Proficient in Microsoft Word, Excel, and Power Point
  • Basic knowledge on computers and selling techniques
  • Positive and Self Motivated
  • Excellent English spelling and grammar
  • Able to do multiple tasks, hand more than two (2) chats at a time
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