Seven Reasons You’ll Love Outsourcing Your Back Office Support

If you currently manage your back office functions in-house, you may wonder if there is a more effective plan. Perhaps you are already noticing that you could better spend your time and resources in other areas. Fortunately, there is an alternative.

The following benefits are reasons you may consider outsourcing your back-office support. It’s essential to remember that for this to be a long-term fit; you need to find a dependable outsourcing partner you can trust. 

back office support
Increased Productivity

If you currently perform all back office functions in-house, you might already feel the strain on your team. This can affect morale and lead to burnout. As a result, your productivity could suffer.

Back office support outsourcing can help. It can give your team a sense of command over their time and workload. This allows your company to become more effective as you benefit from increased productivity.

Cost Effectiveness

When your back office departments and teams grow in response to your company’s expansion, it may come at a big cost. This can be due to the continued infrastructure buildout and the cost of often training new employees.

Outsourcing frees up the assets you spend developing and maintaining your in-house back-office functions. This provides savings in terms of time, monetary cost, and energy that no longer need to be devoted to managing your back office.

Enhanced Ability to Scale

Your business will likely experience growing pains as it becomes more scalable. Certain changes must necessarily occur for quick growth to be viable and repeatable. These changes include an increased focus on articulating company culture and transitioning from generalist roles to specialized positions.

This is especially true of back office functions. While employees in a smaller organization may wear multiple hats throughout their workday, this is no longer lasting once you reach a specific size. Back office support outsourcing can provide personnel in specialized roles in a short amount of time, thereby quickly increasing your company’s scalability.

Managing Risk

When you often devote resources to growing and developing your back office teams, risk is involved. You are wel committing to allocate future resources to maintain these functions in-house in their expanded size. It may occur that your staffing needs decrease in a few months’ time. In such a situation, you will still have committed the resources and have full-time in-house staff on your payroll.

When you outsource your back office, you can avoid this risk. You can function with the exact amount of outsourced personnel required to meet your needs. You will only pay for what you need and use.

Access to Latest Technology and Expertise

In the modern business environment, continual learning and adaptation to new technology come with the territory. It takes time and resources to keep up with developments such as new software in-house. Each new platform or build version may have associated training requirements and a subsequent learning curve.

Because this is so, you may decide to delay certain upgrades. Even though they can increase your productivity, it may be prohibitive to do so in the short term because of the cost and downtime associated with making the jump. By outsourcing, you often have access to current technology and platforms without the negative impacts or costs of implementing each transition.

Consistent and Dependable Back Office Talent

When you are in growth mode, your energy and resources are precious. You need back-office functions to run smoothly with as few hiccups as possible. In addition, you simply need to know that you can trust your back office staff.

Outsourcing can meet these needs for you. You don’t need to waste time or energy worrying about whether you’ve hired the right people and if they will be dependable. Instead, you can put your mind at ease, knowing you can count on your back office to maintain efficient workflows.

Being Able to Focus on Your Core Business Functions

It’s critical that you devote the proper resources to your core business functions. When you keep your back office in-house, you will likely be splitting your time and energy. This means that your core business functions may get less of your attention than they need to run effectively.

When you outsource your back office, you can devote your focus to your core business functions. This allows you to keep doing what you do best. Areas such as sales, marketing, and product development will be able to thrive as you concentrate your effort where it matters most.

Is Business Process Outsourcing Right for Your Business?

Your company may benefit from outsourcing certain functionality that you currently perform in-house. The resulting benefits can transform the way you do business and provide a greater focus on your core business functions.  Submit a contact form or call Peak Outsourcing today at 1-833-831-7325 to discuss how our team can help you achieve your goals.

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Patrick Freking
Connect with Patrick

Patrick Freking


Pat has built a long and varied career across multiple areas. He graduated with a BS in Finance from Arizona State University and got his start in the business world as a healthcare consultant for some of the largest hospitals in the world, including St. Luke’s Episcopal in Houston, TX and Brigham and Women’s Hospital in Boston, MA.

Pat then ventured into the banking industry, gaining vast knowledge of all facets of commercial and retail lending. Following this, Pat built on his depth of sales skills and worked as an enterprise representative, selling Oracle applications and software implementations to Fortune 500 companies, as well as he had the opportunity to represent an accounting firm focused on the implementation of Sarbanes Oxley regulations.

In 2004, Pat started his own real estate development and management company. Over the years he developed and managed multiple commercial properties throughout Arizona and Texas. It was then that Pat sought out the resources of third party outsourcers for many support functions of his business and grew to understand how important these operations were to the success of his own company.

Pat believes the key to his success has been choosing to build his businesses with strong partners. “The one thing I am certain of is that businesses are only as solid as the teams that build them. You have to trust and genuinely believe in the people you put in front of your customers. It’s my commitment that Peak’s partnership with your business will be one you can depend on”.