How To Solve IT Problems For Your Company Once and For All


Addressing IT problems can divert valuable time and resources away from the smooth operation of your business. While technology is a wonder when it is working, it is a financial drain and a source of frustration when problems arise. Employing an in-house team of IT professionals can be expensive and out of reach for many smaller businesses just starting to get a foothold in the marketplace. Are you in search of how to solve IT problems for your company once and for all? Outsourcing your IT headaches may be the answer you’ve been searching for, and the professionals at Peak Outsourcing can help. Our wide range of BPO services is here to help your business grow.

How IT Problems Can Hurt Your Business

IT call centerThere is no question that to run a successful business today; you need the help of technology. Unfortunately, technology isn’t always foolproof. Sometimes IT problems can get in the way of running an efficient business.

IT problems range from Internet service outages to software glitches and security breaches. Taking the time to fix these problems can chip away your company’s resources and productivity, leaving you struggling to remain competitive. IT problems may even impact your customers and hurt your brand’s reputation. Addressing IT issues proactively and responsively can help you streamline your business and stay ahead of the competition.

If your business depends on technology, it may be tempting to build an in-house IT team to troubleshoot your technological woes. However, creating a knowledgeable and experienced IT team from the ground up is challenging and costly. Outsourcing IT is one solution that can help you tackle some of the most common IT problems.

Common IT Issues and How Outsourcing Can Help

Even though every business is different, some commonalities exist in the IT issues companies encounter.

Outdated Equipment and Software

One of the most common IT issues businesses face is working with outdated technology and software. Technology is constantly evolving. Often, it can feel like technology is outpacing your ability to keep up with new workplace trends. Investing in the latest innovations is expensive, especially when something better is already on the horizon. Unfortunately, working with outdated equipment or software can also cost your company money in the form of glitches, security problems, and maintenance expenses.

Outsourcing to a knowledgeable team of IT professionals means your business is always up to date on the latest trends. Outsourcing professionals have the skills to work with complex new technology and integrate these features into your existing network. You remain on the cutting edge of innovation without paying for training.

Data Loss and Recovery

Another common IT setback that plagues businesses is data loss. Power outages, cyber-attacks, human error, and equipment failure can result in losing vital data you need to keep your business running. Retrieving lost data can cost companies thousands of dollars. It can also cripple productivity and lead to a loss of consumer confidence.

A professional, outsourced IT team can help you weather the storm by preparing a data recovery plan and handling the issue of how to solve IT problems for you. Cloud-based data backup systems can prevent the loss of sensitive company information. Additionally, an off-site IT team can keep your data safe if something happens to your physical location, like a fire or flood.

Unreliable Internet Service or Connectivity Issue

When the Internet works, it can connect you to customers and clients around the globe. When it doesn’t work, your business is left in the dark and cannot function as intended. Internet connection issues, slow internet speed, and bandwidth limitations can hurt your business. When you can’t count on your Internet Service Provider, your customers can’t count on you.

Outsourcing IT can help keep your business running, despite internal hardware limitations or internet congestion. You get trustworthy service and advice from a team of IT professionals.

Peak Outsourcing Offers a Unique Approach to IT Problems

When an IT problem arises, you need immediate solutions. Outsourcing IT means you get immediate and responsive service from a team of highly trained professionals. It also means you get proactive IT support for your business. Instead of wasting time and money wondering how to solve IT problems and fixing them, an outsourced IT team can help monitor your technology, helping you detect minor issues before they become major headaches.

You don’t have to waste resources training an elite team of IT professionals. You can outsource the job, saving you time and money. Want more information on how outsourcing IT can put a global network of top-tier talent to work for you? Contact Peak Outsourcing today. Let our team help you get in touch with IT professionals that can take your business to the next level.

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Is Business Process Outsourcing Right for Your Business?

Your company may benefit from outsourcing certain functionality that you currently perform in-house. The resulting benefits can transform the way you do business and provide a greater focus on your core business functions.  Submit a contact form or call Peak Outsourcing today at 1-833-831-7325 to discuss how our team can help you achieve your goals.

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Patrick Freking
Connect with Patrick

Patrick Freking


Pat has built a long and varied career across multiple areas. He graduated with a BS in Finance from Arizona State University and got his start in the business world as a healthcare consultant for some of the largest hospitals in the world, including St. Luke’s Episcopal in Houston, TX and Brigham and Women’s Hospital in Boston, MA.

Pat then ventured into the banking industry, gaining vast knowledge of all facets of commercial and retail lending. Following this, Pat built on his depth of sales skills and worked as an enterprise representative, selling Oracle applications and software implementations to Fortune 500 companies, as well as he had the opportunity to represent an accounting firm focused on the implementation of Sarbanes Oxley regulations.

In 2004, Pat started his own real estate development and management company. Over the years he developed and managed multiple commercial properties throughout Arizona and Texas. It was then that Pat sought out the resources of third party outsourcers for many support functions of his business and grew to understand how important these operations were to the success of his own company.

Pat believes the key to his success has been choosing to build his businesses with strong partners. “The one thing I am certain of is that businesses are only as solid as the teams that build them. You have to trust and genuinely believe in the people you put in front of your customers. It’s my commitment that Peak’s partnership with your business will be one you can depend on”.