Our Business Process Outsourcing (BPO) Company

Will Take Your Business To New Heights

Your company's journey begins here.

We equip you with outsourcing solutions distinctly designed for your business and your customers' needs.

Who We Are

We are not bigger, we are simply better

We give you the power to navigate your journey by providing you with the precise services that your business needs.

Call Center / Outsourcing Services

We offer a unique outsourcing approach

What really sets us apart from other outsourcing companies is that we are owned and operated by Americans who live in the Philippines. This allows us to mitigate any communication issues and quickly implement your business's workflow.

The PEAK Difference

Save time and money by outsourcing

Unparalleled Agility

We have all your outsourcing needs all set, from scouting, to honing a global talent pool that aids your business in climbing to the pinnacle.

We provide you with omnichannel customer care support across multiple industry verticals. Whenever, wherever, we can take you there.

We have charted a clear and streamlined route ready for a seamless climb towards your business goals at your own pace.

Distinctive Customer Service

We gear you up with efficient outsourcing system technology for a better view of your customers' experiences.

We swiftly translate customer analytics and insights into an enhanced and improved personalized customer experience.

Define strategies that are distinctly designed for your customers

Customized Outsourcing Solutions

We are an extension of your business, not the creators of your vision. We won't dictate the rules, we will follow them.

We clear your path of outsourcing roadblocks and provide your business a supportive space for growth and development.

We protect you from fluctuating business demands through modifiable solutions.

With the commitment they've made—with their team, which is estimators and managers—it's worked out great. It's saved us immense amount of time and money. It's been a great experience.

Jody O'Donnel

CEO, LMI Landscapes

Our Values

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Agility

Be flexible.
Be change-ready.
Stay current.

Icon_Ingenuity

Ingenuity

Be inventive.
Have fun.
Make a difference.

Icon_Courage

Courage

Embrace diversity.
Take on challenges.
Go beyond expectations.

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Trust

Be responsible.
Stay connected.
Continue to inspire.

Icon_Passion

Passion

Be inventive.
Have fun.
Make a difference.

Around-the-clock care
to get things rolling

Get a Quote

We have been PCI Compliant since day one to safely insure your payment information.

HIPAA compliance is woven into our business DNA.

Patrick Freking
Connect with Patrick

Patrick Freking

Owner

Pat has built a long and varied career across multiple areas. He graduated with a BS in Finance from Arizona State University and got his start in the business world as a healthcare consultant for some of the largest hospitals in the world, including St. Luke’s Episcopal in Houston, TX and Brigham and Women’s Hospital in Boston, MA.

Pat then ventured into the banking industry, gaining vast knowledge of all facets of commercial and retail lending. Following this, Pat built on his depth of sales skills and worked as an enterprise representative, selling Oracle applications and software implementations to Fortune 500 companies, as well as he had the opportunity to represent an accounting firm focused on the implementation of Sarbanes Oxley regulations.

In 2004, Pat started his own real estate development and management company. Over the years he developed and managed multiple commercial properties throughout Arizona and Texas. It was then that Pat sought out the resources of third party outsourcers for many support functions of his business and grew to understand how important these operations were to the success of his own company.

Pat believes the key to his success has been choosing to build his businesses with strong partners. “The one thing I am certain of is that businesses are only as solid as the teams that build them. You have to trust and genuinely believe in the people you put in front of your customers. It’s my commitment that Peak’s partnership with your business will be one you can depend on”.